Mendocino College is offering several student support services online in order to help you succeed with your educational goals during the COVID-19 pandemic. See below for a list of resources currently available:

The Online Student Reference Guide can be downloaded here.

In order for us to make sure you have the support you need to complete your online education, please take a moment to complete this survey.

A guide (English) (Spanish) has been created to provide you with a quick and easy reference list of support services that are available on and off campus.

Higher Education Emergency Relief Fund (HEERF III) Grants Available

We know that COVID-19 has negatively impacted many students, especially financially. The United States recently made Higher Education Emergency Relief Fund (HEERF III) funding available to Mendocino College as part of the American Rescue Plan (ARP). These emergency financial aid grants will be made available to students who have experienced financial expenses due to the disruptions caused by the COVID-19 virus.

Please complete the appropriate survey to determine your eligibility:

HEERF Fall 2021 Survey

HEERF Spring 2022 Survey

Once this information is reviewed, the Financial Aid Office will determine your eligibility and make the funding available to you as quickly as possible. If you have any questions, contact the Financial Aid Office at

Food Pantry

Food Pantry services are FREE for all current Mendocino College students. We are currently offering Food Pantry pick up at each of our locations. Call 707-263-4944 (Lake Center), 707-459-6224 (North County Center), or 707-961-2200 (Coast Center) to request food pantry items from our center locations during business hours. For the Ukiah campus, please stop by our room 781 in the Lower Student Center during business hours to complete the form in person. For updated facility hours during the pandemic, please

For additional food needs, please contact  Naoto Horiguchi, Student Life Specialis via phone 707-467-1081 or email We may be able to supply gift cards to local grocery stores if funding is available.

An Online Student Reference Guide can be downloaded by clicking HERE.


If your classes have moved online and you're new to Canvas, we encourage you to watch these Canvas Student Overview videos. They are short, helpful, and will have you learning in no time!

Internet Resources

  • The Federal Communications Comission (FCC) recently announced the Emergency Broadband Benefit Program that will provide up to $50/month discount on your broadband service or up to $75/month discount if you're on qualifying Tribal lands for low income households.
  • Comcast announced that they're providing the first two months of service free for their Internet Essentials program. The program is designed to give low-income households basic high-speed internet service for $9.95/mo, is "front-loading" (two free months) in order to support people impacted by COVID-19. After the first two months, the customer can cancel the service and not owe any additional fees, or continue and pay the $9.95/mo regular rate. This could help Mendocino College students without internet participate in online classes. More information is available at This is not a product endorsement, we're simply passing on information about the program.
  • Students can also search for free WiFi access in their area by visiting:
  • Yelp lets you search for "free Wifi" to see listings of businesses that provide it.
  • Internet access is available in the parking lots of Mendocino College locations:
  1. Ukiah Campus - main parking lot.
  2. Coast Center - main parking lot.
  3. Lake Center - main parking lot.
  4. North County Center - main parking lot.

***The bandwidth on the MendoOpen network has been increased from 1.5Mbps to 6.0Mbps to give students more access when they connect. Please check gate hours at the Ukiah campus prior to accessing the parking lot for internet access by visiting

Using MyMendo

We have step-by-step guides to assist you with using our online platform MyMendo! If you need assistance, you can make an appointment with a counselor by emailing For password resets please contact

Technology Support

For technology support please email or call 707-468-3210

Follow us on Facebook or Twitter for ongoing College technology updates.

Many Mendocino College student support departments are using Cranium Cafe (ConexED) to connect with students virtually! ConexED is the complete appointment scheduling, student kiosk, video meeting, and reporting system designed specifically for higher education.

To live chat on your computer, follow these directions below to get started:

  • Have your college ID or state-issued ID card available.
  • Use Chrome or Firefox for your browser. See below for technical support.
  • Have your webcam ready.
  • Have your microphone or a headset with a mic ready.
  • When you see a green light on the page by the staff member, just click on "Knock on Door" to begin chat.
  • Log-in with your MyMendo username and password.

Here is a video made by our very own counselors to help you get acquainted with Cranium Cafe (ConexED) !

A&R - Admissions and Records

A&R processes admission to the college and provides enrollment services and maintains academic records for the district. Services also include assistance in accessing online enrollment systems, evaluating coursework and graduation eligibility. Students can contact us by phone or email: 707.468.3101 / or
Starting March 23, 2020, please connect with us by email or online chat. Visit: /admissions-online for more information.

Career Hub

The Career Hub provides assistance with personalized career development. Access computer programs, career exploration, workshops, a list of current employment opportunities, & job search sites. Services will also include tips on writing cover letters, resumes, & interviewing. The Career Hub is currently offering online video chat at: /career-hub and can also be reached via email:


CalWORKs is a welfare to work program involving cash aid and services to eligible needy California families. The program provides CalWORKs students academic, personal, career and employment-related assistance.
Cal WORKS is currently offering video chat for students who need to acess services in the department. For details, visit: /student-services/calworks

CAMP - College Assistance Migrant Program

CAMP offers college scholarships & support services to students who have participated in the Migrant Education Program, or have worked in agricultural jobs, or are dependents of agricultural workers.
CAMP is currently staffed and can be reached via email: or video chat: /camp-online

Counseling Office

Mendocino College counselors assist students with clarifying goals, educational planning, academic progress checks, transfer, and personal obstacles.

Ukiah Campus: 707.468.3048 Lake Center: 707.263.4944
North County Center: 707.459.6224 Coast Center: 707.961.2200

Ukiah Counseling Office Hours: Monday, Wednesday, Friday: 8am - 5pm; Tuesday, Thursday: 8am - 6pm

Online counseling appointments available:
Email to shedule.

DRC - Disability Resource Center

DRC provides instructional support services by providing classroom accommodations for enrolled Mendocino College students who have a verifiable disability. The program serves the educational need of students with disabilities recognized under the ADA and Section 504 of the Rehabilitation Act. The program promotes equal educational opportunity and access. The DRC is currently available via video chat, visit /drc-online for details. DRC staff can also be reached via email at and phone at 707-468-3031 (voicemail).

EOPS - Extended Opportunity Programs & Services

EOPS provides Mendocino College students from economically and educationally disadvantaged backgrounds additional support through academic counseling, textbook assistance, and a variety of additional services.
EOPS staff can be reached via phone: 707.468.3113 or email: and are also available for online chat:

Financial Aid Office

The Financial Aid Office can assist and provide students information on paying for college. Find out more information at: Financial Aid staff are currently offering online video chat at: and can also be reached via phone: 707.468.3110 or email:

FYI/CAMP/Dreamer Resource Center

This center provides support for students participating in the FYI & CAMP Programs as well as Dreamers & DACA students.  Online support is available for counseling, recruitment, tutoring and general student success.  This includes support for current high school seniors who will be Mendocino College students in the upcoming school year. Connect with our FYI staff via online chat by visiting:

Information Technology

For technology support please email or call 707-468-3210

Follow us on Facebook or Twitter for ongoing College technology updates.

MESA - Math Engineering Science Acheivement

MESA is a learning community for students pursuing four-year degrees in mathematics, science or engineering. MESA provides academic support through tutoring, field trips, and opportunities to develop professionally. MESA is currently only available via video chat, visit /mesa for details.

NASRC - Native American Student Resource Center

NASRC provides academic and personal support services to the prospective and current Native American Students and commit to hold a secure place for any Native American Student who is interested in attending Mendocino College while increasing cultural awareness. To reach the NASRC please email Student Activities Specialist, Unica Yepez at: Students can also video chat with staff from the NASRC by visiting

Outreach (Support for incoming High School Seniors)

Native American and Other Populations Outreach and Support Specialist, Malissa Donegan can be reached via email: or phone: (707) 972-7884.

Student Equity and Achievement (SEA)

Student Equity & Achievement provides support services including: a textbook, Chromebook & calculator lending library; individualized counseling with the equity counselor, Apryl Guisasola; & more. Qualifying SEA students include Native American, African American, Veteran & former Foster Youth students enrolled at Mendocino College (excludes dual enrollment students). Email or call 707.468.3011 for an application.

VRC - Veterans Resource Center

Please use one of the following to connect with a VRC staff person: Email: or  Video Chat: /admissions-online

Mendocino College Library

Please visit the library homepage: to learn about OneSearch, our new library catalog. The Library also offers a number of research guides and full-text databases available for you 24/7. Please visit and start exploring.

Questions? The library can also be reached via email:


The bookstore is now 100% online and can be accessed by visiting:


Online tutoring is also available through the Learning Center. Visit /online-tutoring for details.

English Writing & Math Support

English: All students who are enrolled in a lab (English 60/160/560) can access lab support by signing into their Canvas account. 
Math: Students can enroll in the math lab (Math 540) and access help via Canvas.  For questions contact Leslie Banta:

Are you trying to reach an instructor? To access the faculty directory, visit: /college/directory/faculty