Learn business, management, and accounting skills to prepare for a career in a variety of organizations, including retail, manufacturing, service businesses, non-profits, and governmental agencies.
Learn management and accounting skills to prepare for a career in a variety of organizations, including retail, manufacturing, service businesses, non-profits, and governmental agencies.
Certificates
This course will cover the application of basic mathematical and algebraic skills to the business environment. Business applications include pricing, payroll, accounting, simple interest, compound interest, annuities, investments, statistics, and the Metric System.
This course will provide students with an overview of management of retail businesses including retail promotions, visual merchandising, communications, customer service, inventory control, supervision of personnel. |
This course will cover the principles and techniques of delivering excellent customer service. Topics include employer and customer perspectives, interpersonal communications, developing empathetic customer resolutions, customer retention strategies, as well as marketing and sales strategies. The course covers individualized communication and problem solving skill development as well as the efficacy of customer service in achieving general business, hospitality, food service, and retail industry goals. |
This course will cover the use of computerized accounting software in the accounting cycle from account set-up to through closing process. |
This course will cover current Federal and California laws and regulations relating to the payroll function of a business. Using computerized payroll software, this course will cover the fundamentals of record keeping, calculations, deductions and required payroll tax form preparation. |
This course will cover the fundamentals of federal income taxation using current forms, regulations, rulings, and procedures. Additional topics include tax incidence of individual and business income, deductions, and credits. |
This course will explore the entrepreneurial process, from idea generation and assessment to business planning, launch, and growth. Students learn how to develop and assess a business idea, decide on an appropriate structure, prepare the basic components of a business plan, articulate a funding strategy, and prepare for the launch and management of a new enterprise.
This course will examine the role of the supervisor/manager and provides an understanding of how to work with people in an organizational setting. It will also emphasize perception, motivation, communication, leadership styles, group dynamics, decision making, teamwork, diversity in the workplace and managing change.
This course will provide a general introduction to the basic facets of Human Resource Management. Students will have the opportunity to investigate various Human Resource issues including interviewing, performance evaluations, hiring, compensation and benefits, and legal issues. |
This course will provide students with basic knowledge of management concepts and vocabulary. Topics covered will include the management functions of planning, organizing, leading, controlling. Students will learn about the history of management philosophy, the characteristics of effective managers, business ethics, communication, diversity in the workplace, and team work. |
This course will cover the nature, functions and importance of marketing as applicable to the entrepreneur. Topics will include creating and distributing goods and services, and promotional activities including advertising, e-commerce, public relations, and sales promotion.
This course will explore the nature, functions, and importance of marketing. Topics covered will include consumer behavior, pricing, product development, market research, distribution, and elements of promotion such as public relations, advertising,social media, personal selling, and e-commerce. |
This course will cover the principles of effective and ethical communication for business managers and customer service professionals. The course will emphasize planning, organizing, composing, and revising business documents using word processing software for written documents and presentation-graphics software to create and deliver professional-level oral reports.
This course will cover financial accounting as a business information system. The course will focus on processing economic transactions through the accounting cycle according to Generally Accepted Accounting Principles(GAAP). Transactions processed will include revenues, expenses, assets, liabilities, equity and cash flows of a business. The course covers presentation and analysis of the income statement, balance sheet, and cash flow statements for service and merchandising businesses.
This course will cover the accounting information system used by business managers to make decisions. The course will cover the use of analytical tools in the areas of: product pricing; profitability; cost behaviors and break-even; factory overhead cost application; operating and cash flow budgeting; capital investment using discounted valuation; centralized and decentralized performance evaluation; and activity based costing. |
This course will cover fundamental legal principles pertaining to transactions in the business environment. Legal topics include: the law as an instrument of social and political control in society; law and ethics; contract law; torts; agency; judicial and administrative processes; employment law; legal forms of business organizations; as well as domestic and international governmental regulations. |
This course will cover the complexities, relationships, and functions of such areas as management, marketing, accounting, finance, operations, human resources, information technology, legal issues, and the regulatory environment in business. |
This course will cover economic analysis of the theory of income determination; national income accounting, business cycles, monetary and fiscal policy, the national debt, the central banking system of the United States, and economic growth and development.
This course will cover individual economic decision-making. Topics include fundamental economic concepts such as price determination, supply and demand, elasticity, theories of cost and revenue behavior, profit maximization vs. socially optimal output, market structures, factors of production, and gains from trade. |
An administrative assistant assists others in keeping records, making appointments, answering phone calls, filing, updating and inputting data in database systems, typing up letters, and email correspondence.
A sales manager communicates and assists customers, sets sales goals, and implements strategies to increase customer base.
A customer service representative handles customer complaints, requests feedback, ensures customer satisfaction, troubleshoots technical issues, keeps records of customer interactions, and responds to customer questions.
Office clerks perform various tasks that include filing, typing, answering phones, bookkeeping, operating office machines, inputting data, etc.
Managers plan, lead, organize, and control. This job includes coordinating schedules for employees, overseeing departments, formulating policies, and procedures, managing daily operations, purchasing, and planning of materials, and resources.
This position requires the employee to compute, classify and record data into financial reports, and records. Ensuring that data is accurate, compiling financial reports. and analyzing data are some of the daily job functions that are required for this position.
This position includes the purchasing of raw materials and resources to support the services or goods provided by the company. Daily tasks may include creating purchase orders, and requests for quotes. This position may entail negotiations and contract writing.
Payroll clerks are responsible for verifying employees' hours worked, processing paychecks, computing wages, and taxes, and preparing balance sheets, and bank statements.